Payment
Payment should be made within 7 days.
Shipping
We ship out of our warehouse 5 days a week and we ship within 2 business days of receiving payment.
We offer FREE domestic shipping on orders over $99.99! Otherwise a flat shipping fee of $6.95 is applied. Exclusions may apply*
Linda's Stuff reserves the right to ship UPS with Signature Required for any order totaling over $750 USD.
COMBINED SHIPPING
Please e-mail us when you are ready to checkout. eBay software does not combine shipping automatically.
If you choose Standard Shipping, an additional charge of $2.50 per item will be added to the total shipping cost. For One-Day Service, the charge is $10.00 per item.
*Prices subject to change depending on package size and weight.
Returns
Please process any returns though eBay (https://pages.ebay.com/help/buy/return-item.html). Once the return request is initiated, you will need to print out a return label through the request.
Enclose a short note stating your eBay buyer ID, the item number(s) you are returning, and reason for return.
We will process your refund exactly the way we received your payment. This will occur within 3 business days of the arrival of your return, so it's helpful to take note of a tracking number in order to follow the progress.
Address for Return: 330 S. Warminster Road #340, Hatboro, PA 19040
FAQ
GENERAL
How do you determine an item's condition?
Please refer to our guide below!
New With Tags - Pristine, never used condition. Tags still attached.
New Without Tags - No wear to the item. Never used condition, but without tags.
Excellent - Only slight signs of wear. Does not diminish the overall appearance of the item.
Very Good - Well-maintained. Shows minor signs of wear that are consistent with light use.
Good - Shows signs of regular use. Item shows visible wear.
Fair - Heavily used. Visible signs of wear that impact the appearance of item.
How do you authenticate?
Linda's Stuff sells 100% authentic designer items. We have a reserve of professional authenticators that examine each item and verify authenticity. We do not sell counterfeits or reproductions. We are happy to provide proof of authenticity upon request.
Do I have to pay sales tax?
The Supreme Court ruled in June 2018 that states could impose sales tax on out of state internet sales. Ebay determines what items are taxable and remits the payments directly to each state.
What if my size is not available?
We post new items on our site, daily! Keep checking back with us!
I'm in the area! Are you a store?
We are happy to pull any item(s) you may want to see in person, if you're close by! Just email us, so we can have everything ready upon your arrival.
Can I sell my personal items with Linda's Stuff?
Of course! Simply email us to start consigning!
SHIPPING
Where is my order confirmation?
eBay will send buyers an email confirmation once a shipping label has been created. It is important to keep your eBay account information up-to-date so correspondences can be as efficient and accurate as possible.
How do I check my order?
All the information regarding your order can be found on your "My eBay" tab after you've signed into your account. If you have any additional questions regarding your order please email us
How long do I have to pay?
We ask that buyers make payment within 7 days after an auction has ended. eBay will automatically open an Unpaid Item Dispute (UPI) if an item is not paid for within 8 days and issue a strike after 12 days. If you have any questions, please contact us.
We accept all of the following forms of Paypal payment (American Express, Discover, eCheck, MasterCard and Visa).
How does your free shipping option work?
Economy Shipping is FREE for all orders over $99.99! Otherwise a flat shipping fee of $6.95 will be applied. Serviced by UPS Surepost or DHL e-Commerce - final delivery is made by a postal carrier. We reserve the right to ship UPS with Signature Required for any order over $750. Please allow for 3 - 12 business days for delivery.
Can I pay for faster shipping?
We do accommodate expedited shipping requests. Standard shipping (2-5 business days) costs $12.95 for UPS Ground or USPS Priority depending on the weight and destination. 2nd Day Air Shipping costs $49.95. One-day shipping (1 business day) costs $79.95 and we use UPS Next Day Air Saver.
Do you offer combined shipping?
Yes! Please e-mail us when you are ready to checkout. eBay software does not combine shipping automatically.
We ship out of our warehouse 5 days a week and we ship within 1 business days of receiving payment. We ship Economy, USPS Priority Mail or UPS.
If you choose Standard Shipping, an additional charge of $2.50 per item will be added to the total shipping cost. For Two-Day Air Service, the charge is $5.00 per item. For One-Day Service, the charge is $10.00 per item.
Can you ship to another address?
Yes! If you wish to ship to a different address from the one that is on your eBay account, please simply change the address in your eBay account before you send payment.
Do you ship to APO/FPO addresses?
Yes we do! Rates are the same as U.S. Domestic Shipping.
RETURNS
What is your return policy?
We accept returns within 30 days of delivery. We will process your refund exactly the way we received your payment. If you have any questions about your purchase, please email us
How do I return an item?
eBay Returns:
Please process any returns though eBay (https://pages.ebay.com/help/buy/return-item.html). Once the return request is initiated, you will need to print out a return label through the request.
Enclose a short note stating your eBay buyer ID, the item number(s) you are returning, and reason for return.
We will process your refund exactly the way we received your payment. This will occur within three business days of the arrival of your return, so it's helpful to take note of a tracking number in order to follow the progress.
Ecommerce Returns:
We accept returns within 14 days for money back transactions. If you have any questions regarding your item(s), please email us
If possible, use the original box sent to you. Please enclose the form that accompanied your order or include a short note stating the item number, your name, email address and why you are returning. On the side of your return box, please write your last name in large uppercase letters. You have 14 days to return the item(s) from the date you received the package. You will be refunded within three business days after we receive the returned item(s).
ALL RETURNS MUST BE ADDRESSED TO: 330 S. Warminster Road #340 Hatboro, PA 19040
Do I have to pay for return shipping?
If you are returning an item because it was materially "not as described" then we will absorb the return shipping cost. Any other reason for return will be at your expense.
What if I receive a damaged item?
We strive to be as accurate as possible for an item's condition description. If you are not satisfied with your purchase, customers can initiate a return. Please email us.
What if I receive the wrong item?
If you receive the wrong item, please notify us by email
