Refund policy

Foundry operates as a curated vintage marketplace. While items are showcased and discovered through our website, all purchases are completed through trusted third-party platforms.

Because of this, returns, refunds, exchanges, and cancellations are governed by the policies of the platform where the purchase is made.

Third-Party Purchase Policies

Each third-party platform sets its own return and refund terms. We encourage all customers to review the applicable policy on the platform’s website before completing a purchase.

For example:

• Items purchased via eBay are subject to eBay’s return and buyer protection policies.
• Any eligibility, timeframes, or conditions for returns will be outlined directly on the third-party listing.

Foundry does not independently process payments, returns, or refunds.

Condition & One-of-a-Kind Items

All items featured on Foundry are vintage or pre-owned and are one-of-a-kind. Condition details and any notable imperfections are disclosed in the product description.

We recommend reviewing item photos and descriptions carefully prior to purchase.

Questions About an Order

For questions regarding:

• Order status
• Shipping updates
• Returns or refunds

Please contact the third-party platform where your purchase was completed directly, as they are best equipped to assist.

If you have general questions about Foundry, our curation process, or navigating the site, you’re welcome to contact us at contact@foundryvintage.com.

Policy Updates

This policy may be updated periodically to reflect changes in third-party platform policies or marketplace practices. Continued use of the Foundry website indicates acceptance of these terms.